*Details

Promotion Details:

Extra 30% Off is select styles and discount at checkout. Final Sale are excluded.

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FAQ

* Discounts cannot be applied to previous purchases or purchase made after the promotional date.

 

WHAT FORMS OF PAYMENT ARE ACCEPTED?

Marcfisherfootwear.com currently accepts orders using Visa, MasterCard, American Express, Discover, Apple Pay, Google Pay, Klarna and Amazon Payments.

 

WHEN WILL MY ORDER ARRIVE AND WHAT DOES IT COST TO SHIP MY ORDER?

Please visit Shipping & Returns for costs and estimated delivery times.

 

DO YOU SHIP OUTSIDE THE UNITED STATES?

Marcfisherfootwear.com currently ships within the US only.

 

DOES MARC FISHER SHIP TO MULTIPLE ADDRESSES?

Marcfisherfootwear.com currently ships to one address per order.

 

WHEN WILL MY ORDER SHIP?

Marcfisherfootwear.com ships most orders within 1-3 business days of the date they are placed. Orders are processed Monday through Friday, excluding holidays. Orders placed on a Saturday, Sunday, or on a holiday will begin processing on the following business day.

 

CAN I CANCEL OR CHANGE MY ONLINE ORDER?

Orders can be cancelled or edited up to one hour after being placed on the website.

Please note, once your order has been prepared for shipment or has shipped, we are unable to update it.

If we’re unable to ship your item(s) for any reason, you will be refunded the full amount to your original form of payment.

 

HOW CAN I TRACK MY ORDER?

Once your order has been shipped, you will receive an email confirmation with your tracking number.

 

WHAT IF I AM NOT PLEASED WITH MY SELECTION? CAN I RETURN THE PURCHASE?

Marcfisherfootwear.com accepts returns with 30 days of purchase. Please view our full return policy under Shipping & Returns.

 

CAN I RETURN ITEMS PURCHASED ON SALE?

Sale items, not labeled as Final Sale can be returned within our standard returns policy.

 

HOW LONG DOES IT TAKE TO PROCESS MY RETURN?

Please allow 7-10 business days to process your return. Credit for your returned item(s) will be refunded back to your account in the same form of payment in which it was received. You will receive an email confirming the completion of return processing.

 

WHAT DO I DO IF MY ITEM ARRIVES DAMAGED?

Customer satisfaction is a priority at Marcfisherfootwear.com. Please contact our customer service representatives at 1-(877)-540-7463 for immediate assistance.

 

CAN I SEE A RECORD OF MY TRANSACTIONS WITH MARCFISHERFOOTWEAR.COM?

You can view your order history by signing into your account, and clicking the tab My Orders.

 

WHY SHOULD I CREATE A MARCFISHERFOOTWEAR.COM ACCOUNT?

By creating an account with us and you'll be able to enjoy the following benefits:

  • Track your orders and review past purchases
  • Add products you love to your My Favorites
  • Save your address and card details so you can shop even quicker next time.

 

WHAT DO I DO IF I HAVE FORGOTTEN MY PASSWORD?

If you have forgotten your Marcfisherfootwear.com account password, please click on the Forgot Password link during the sign-in process. You will be instructed to reset your password via email. If you choose to submit your email address, we will send you email containing a link to our site which you can follow to create a new password. You may also contact a customer service representative at 1-(877)-540-7463.


CAN I PLACE MY ORDER OVER THE PHONE?

Yes, please call us toll-free at 1-(877)-540-7463.

 

HOW WILL I KNOW YOU RECEIVED MY ONLINE ORDER?

Once you place an order with marcfisherfootwear.com, we will provide you with a confirmation number and summary of your order. In addition, we will send you an order confirmation email. If you do not receive your order confirmation email within 24 hours, feel free to call Customer Service at 1-(877)-540-7463, to confirm that we have received your order.


WHAT IF I HAVE A QUESTION ABOUT MY ONLINE ORDER?

If you have questions about your order, please email customer.service@marcfisherfootwear.com or call 1-(877)-540-7463.


IS MY PERSONAL INFORMATION KEPT PRIVATE?

Please be assured that we take data protection seriously, and your information will only be shared with third parties where they abide by applicable data protection legislation. For more information, please read our Privacy Policy in full.


WHY ARE SOME ITEMS MARKED AS FINAL SALE?

During our sale clearance, products 50% or more off the original price are final sale and cannot be returned or exchanged.

SHIPPING INFORMATION

Marc Fisher Footwear offers complimentary ground shipping via UPS on orders within the continental US. Additionally, we offer expedited services - the costs & conditions are as follows:

  • 5-7 Day Standard Ground Shipping- FREE
  • UPS 2-Day Shipping- $21.95
  • UPS Next Day Shipping- $34.95

 


Marcfisherfootwear.com ships most orders within 1-3 business days of the date they are placed. Orders are processed Monday through Friday, excluding holidays. Orders placed on a Saturday, Sunday, or on a holiday will begin processing on the following business day. For expedited service orders the order must be placed by 12 NOON EST, to be shipped within the same day. UPS delivers Monday through Friday. We do not offer weekend delivery.


Merchandise ordered on marcfisherfootwear.com can be shipped to all 50 U.S. states, Puerto Rico, and Guam. We currently do not ship to International, APO/FPO and P.O. Box addresses.


You can track your order at any time online via our Order Status page. You also can track your order by clicking on the tracking link included in your shipping confirmation email, or by calling a customer service representative at 1-(877)-540-7463.

RETURNS & EXCHANGES

RETURNS POLICY

We want you to love everything you buy from us. If you are not completely satisfied with your purchase, please return it to us within 30 days for a prompt and courteous exchange or refund. Returns made within 30 days of purchase will be refunded to the original method used for payment (no exceptions). Returned or exchanged merchandise must be unworn.
Returns or exchanges after 30 days and items marked final sale will not be accepted. Please note that if you have received a gift and would like to return it for a refund, the person who originally purchased the gift will receive the refund.
Merchandise purchased through our website may be returned only to marcfisherfootwear.com.

Please Note: Items marked Final Sale are not eligible for return.

RETURN AN ITEM OR EXCHANGE FOR ANOTHER SIZE:

You have 2 convenient ways to return or exchange!

    1) Return or exchange via mail:
            ● Start your return or exchange online to receive a mailing label to box and ship your items
            ● You will receive an email when your return is received and your refund has been processed.
            ● Please allow 4-5 business days for your refund to be initiated

    2) Return or exchange in-person with Happy Returns:
            ● Refund/Exchange initiated immediately upon drop-off
            ● Thousands of locations nationwide
            ● ITEMS MUST BE RETURNED WITH SHOE BOXES AND ORIGINAL PACKAGING
            ● Start your return online and choose the Returns Bar option to receive a QR code & further directions

ABOUT US

MISSION

Marc Fisher LTD collection reflects the way Marc sees modern women dressing. The look is clean, effortless and forever chic- a global style defined as 'the new casual luxe'. The collection embodies timeless style. It is Marc's unique take on understated classics made fresh and stunningly new. Marc Fisher LTD is designed for real women with real style. She values things beautiful and useful. She is chic and desires a style that's clean, effortless and understated.

 

A LIFELONG PASSION FOR BEAUTIFUL SHOES

Marc Fisher was born and raised in an American footwear family and has had a passion for beautiful shoes for as long as he can remember. The son of Nine West co-founder Jerome Fisher, Marc studied the art and business of shoe making from the bottom up, and spent 30 years of his career (so far) creating best-selling collections for leading designers. He's a constant traveler to the world's great cities, and finds inspiration wherever he goes. Rather than chase what's shiny and new he likes things with beauty and soul. He believes style that lasts is style that counts, and that if it's not wearable it's simply not worth it. This appreciation of chic, timeless, simplicity is in everything Marc makes.


Since he was old enough to tie his laces, Marc has been sizing up what women want, need, and love in shoes. Recently, after three decades creating great collections for other companies, he introduced a new collection under his very own name - Marc Fisher Collection.


Marc and his childhood sweetheart Jill have been married for over 30 years. Their three children all work with the company, proving that shoes are literally part of the Fisher family DNA.

CONTACT US

For specific inquiries, please e-mail the following:


Customer Service: customer.service@marcfisherfootwear.com or call us about any issues regarding an order at 1-877-540-7463.